How Banks Need to Approach Digital Customer Engagement When Offering Video Solutions

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If your bank is planning to implement video banking solutions, then you’ll have to focus on digital customer engagement. After all, you want all of your bank’s customers to have optimal experiences using these digital solutions. Here are several ways you can improve this aspect of your bank going forward. Make Sure Employees are Familiar with Video Solutions Whatever type of video solution your bank implements, you want to make sure all of your employees know how to use it.…

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